First Canadian Chiropractic and Acupuncture Centre

Our Privacy Policy

Privacy of your personal information is an important part of our centre providing you with quality health care. We understand the importance of protecting your personal information. We are committed to the collection, use, and disclosure of your personal information in a responsible manner. We attempt to be as open as possible about the way we handle your personal information. This is an important service we provide to our patients.

The Privacy Information Officers for First Canadian Chiropractic and Acupuncture Centre are:

Dr. Doris Mertins and Dr. Darcie Sinclair
P.O. Box 119, 1 First Canadian Place
Toronto, Ontario, M5X 1A4
Telephone: 416-368-4858
Fax: 416-368-7632
Email: info@healingeffect.com

All centre staff members who come in contact with your personal information are aware of the sensitivity of the information that you have disclosed to us. The staff is trained in the appropriate uses and protection of your information. We will ensure that:

only necessary information is collected about you
we only share information with your consent
collection, use, storage, and destruction of your personal information complies with existing legislation, privacy protection protocols, and the standards of our regulatory body, the College of Chiropractors of Ontario and the law

Please do not hesitate to discuss our policies with Doctors Mertins or Sinclair or any one of our staff.

How Our Office Collects, Uses and Discloses Patients’ Personal Information

We understand the importance of protecting your personal information. To help you understand how we are doing that, we have outlined here how our centre is using and disclosing your information.

Our centre will collect, use and disclose information about you for the following purposes:

to deliver safe and efficient health care
to ensure high quality service
to assess your health care needs
to advise you of your treatment options
to provide you with health care
to enable us to contact you
to establish and maintain communication with you
to communicate with other treating health-care providers
to allow us to maintain communication with you to distribute health care information and to book and confirm appointments
to allow us to efficiently follow-up for treatment, care and billing
to complete and submit claims for third party adjudication, pre-approval when necessary, and payment including but not limited to the Ministry of Health and Long Term Care, Workers’ Safety and Insurance Board, the insurance provider particular to your individual case
to comply with legal and regulatory requirements, including the delivery of patient records to the College of Chiropractors of Ontario in a timely fashion, when required, according to the provisions of the Regulated Health Professions Act
to comply with the College of Chiropractors of Ontario Peer Review Program which assures protection of the public, through the development of programs to assist in establishing, maintaining and improving the base line standards of knowledge, skill and competency of College of Chiropractors of Ontario members
to permit potential purchasers, practice brokers or advisors to evaluate and/or audit the chiropractic and acupuncture practice in preparation for a practice sale
to allow potential purchasers to purchase information but only as part of the purchase of the practice
to deliver your charts and records to the chiropractor’s insurance carrier to enable the this carrier to assess liability and quantify damages, if any
to invoice for goods and services
to process credit card, debit and cheque payments
to assist the centre to comply with all regulatory requirements
to comply generally with the law

By signing the consent section of our Patient Consent Form, you will have agreed that you have given your informed consent to the collection, use, storage and/or disclosure of your personal information for the listed purposes. If a new purpose arises for the use and/or disclosure of your personal information, we will seek your approval in advance.

Our office will not under any conditions supply anyone with your confidential medical history. In the event that this kind of a request is made, we will forward the information directly to you for review and your specific consent. You may withdraw your consent for use and/or disclosure of your personal information at any time and we will explain the ramifications of that decision, and the process.

Last Updated: July 1, 2004


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First Canadian Chiropractic and Acupuncture Centre
1 First Canadian Place (King & Bay), Mezzanine Level
Toronto, Ontario, Canada, M5X 1A4
Tel: 416-368-4858 Email: info@healingeffect.com